Drug & Alcohol Recovery and Education Centre

"Turning Lives Around"



Even if you are unsure whether a residential treatment program is the right choice for you or a loved one, Watershed offers the ability to consult with one of our experienced staff over the telephone.

A call to our helpline on 1800 818 872 might be the first step toward breaking an addiction.

While there are a few steps to the process, it's designed to get you or a loved one into the appropriate level of treatment as quickly as possible.

Once the initial inquiry regarding admission is made, our staff will talk with the prospective client to begin the general assessment.

During that assessment, we will evaluate their individual substance abuse, mental health and medical condition. Based on the assessment outcome, Watershed staff may provide appropriate advice and referral should we ‘not’ be able to meet their required needs.

Next, our clinical and medical staff will review each individual case against our Criteria for Admissions. If the prospective client meets the qualifying criteria, treatment at Watershed will be offered.

At Watershed, we schedule and accept qualified admissions Monday to Friday.


  1. Limited amount of clothing, as we have laundry facilities to wash clothes. All clothing should be appropriate and in good taste (no depictions of sex, drugs or alcohol)
  2. Personal care products (tooth brush, shampoo, conditioner, razor)
  3. Bathing suit (one piece for women, board short style for men)
  4. Jacket and sweater
  5. Gym clothes and athletic shoes
  6. Current prescriptions in original bottles (see medication below)

Watershed acknowledges the traditional custodians of country and their continuing connection to land, culture and community. We pay our respects to elders past, present and future.

Watershed holds accreditation with the Australian Council on Health Care Standards (ACHS).

Formerly: Wollongong Crisis Centre

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24 hours 7 days
1800 818 872

IBC - Business Awardsp-2013